FAQs

1. What is DTF printing?
DTF (Direct-to-Film) printing is a modern printing method that transfers vibrant, long-lasting designs onto apparel. It allows us to create bold and intricate designs with high-quality colors that won’t fade, even after multiple washes.

2. How do I know what size to order?
We provide a detailed size chart on each product page to help you find the perfect fit. If you’re unsure, feel free to reach out to us, and we’ll be happy to guide you in choosing the right size for you!

3. How long will it take to receive my order?
Our processing time typically takes 3-5 business days to create your custom piece. Once shipped, delivery usually takes 7-10 business days, depending on your location. We’ll keep you updated with tracking info so you can follow your order's journey!

4. Do you offer international shipping?
Not at this time.

5. Can I customize my order?
Absolutely! We love bringing your vision to life. If you have a design or idea in mind that you don’t see on our site, feel free to reach out to us directly. We’ll work with you to create something truly unique!

6. What materials do you use for your apparel?
We prioritize high-quality materials that are comfortable and durable. Our t-shirts are made from soft cotton blends, and we use premium rhinestones, embroidery, and chenille for added texture and detail.

7. How should I care for my custom apparel?
To ensure your designs last, we recommend washing your items inside out in cold water and tumble drying on low heat. Avoid ironing directly on the design, and follow the care instructions on the label for best results.

8. Can I return or exchange an item?
Due to the custom nature of our products, we generally do not accept returns or exchanges. However, if there’s an issue with your order (e.g., a defect or incorrect item), please contact us within 7 days of receiving your order, and we’ll make it right!

9. Do you offer gift cards?
Yes, we offer gift cards! They’re a perfect way to let someone pick their own custom design while supporting our mission. You can find the gift card option on our website.

10. How do I stay updated on new designs and sales?
Sign up for our newsletter! You’ll be the first to know about new products, limited-time discounts, and exclusive offers. You can also follow us on social media to stay connected!